Frequently Asked Questions

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Frequently Asked Questions

Hale’s Electrical Service Inc. is dedicated to making sure our customers are fully educated about the product they plan on buying. Here are some of our top frequently asked questions.

We understand that investing in a generator is a big decision and want to make sure you are fully aware of the features and capabilities of your generator. Can’t find what you need in the Frequently Asked Questions? Check Residential, Commercial, Portable, Power Washer, Generator Installation, Beat the Storm, and About Us pages.  Also, check out our blog and for more info on us and our products. If you have any other questions or would like to learn more about our products feel free to contact us at 804-518-3060. Our staff will be glad to answer any questions you might have.

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An automatic backup generator is a back up electrical system that operates whether you are home or away. Within seconds of an outage, it automatically supplies power directly to your home’s electrical circuit breaker box. After utility power returns, the generator shuts itself off and waits for the next outage. It operates on natural gas or liquid propane gas and sits outside just like a central air conditioning unit. See the video below for more information.

During a utility power outage, an automatic backup generator provides numerous advantages over a portable generator:

  • The American Red Cross recommends permanently installed backup generators as a safer way to provide backup power to a home than a portable generator.
  • With an automatic backup generator properly installed outside, your home is protected from deadly carbon monoxide poisoning that is a much greater risk with portable generators.
  • Running on the home’s natural gas or LP fuel supply, it is less expensive to run than gasoline and sources such as natural gas do not need to be refilled.
  • They start automatically within seconds of a power outage, and eliminate the need to haul a portable generator outside or run extension cords throughout your home.
  • They provide protection 24/7, whether you’re home or away, and they turn themselves off when utility power returns, so there is no need to monitor the unit during an outage.