Testimonials from REAL Hale’s Electrical Service Generac Customers

Taking your power needs and dreams and turning them into reality! Our team will help you … Control Your Power, Control Your Life, and give you The Power YOU Control! Don’t take our word, Hear what our customers have to say about us below or drop us a review!

Testimonals from our Offline Customers

“Hale’s Electrical Service has been one of the best contractors we have ever worked with. When we decided two years ago to install a stand-by generator, their sales personnel were most helpful in explaining the process, answering our questions and setting a reasonable schedule for the work. Everything went as planned and according to schedule. The office personnel kept us fully informed throughout the job. The installing folks were experienced and professional in their work. The equipment has performed flawlessly during every power outage since it was installed. Their service personnel who perform the regular checks and maintenance let us know beforehand when they are coming, show up on time and let us know when they are leaving. They are always courteous. We could not be happier with how this job went and the results.”

Chesterfield, VA

“Hale’s provided excellent service when we needed it. When our Generac generator failed to start we originally called a service provider in Richmond with whom we had a service contract… After parts were ordered the service was performed in a timely manner. After the work was completed we received a follow-up call to make sure we were satisfied with the work. We will definitely continue to use Hale’s and recommend the company to anyone in need of service.”

Boydton, VA

“Extremely happy and content with the entire process. From the initial site survey to moment the installers backed out of my driveway was a professional and pleasurable experience. The installation crew really impressed me with their conscientiousness in regards to my property and pride in workmanship.

The name Generac speaks for itself but the way this company does business is why you should look no further… “

Prince George, VA

“Just wanted to say thank you to ****** and ****.  Today they were at the house for the six-month checkup, and I explained that when the generator last kicked on, our lights were flashing.  ****** was able to diagnose the problem.  Evidently our stonemasons (unintentionally) partially cut off the natural gas fuel line.  After he turned the valve back on, the flashing lights stopped, and our generator seems to be fine now.”

Lawrenceville, VA

“I was very pleased with the way the service persons did their job. They were extremely polite and courteous. I told them where the box was and as everything was available to them outside of the condo, I was able to leave them to their work and get to an appointment. Thank you for providing such wonderful service. I have nothing but a good experience dealing with your company. Thank you.”

Prince George, VA

“Hale’s Electrical has been a godsend to me. Several years ago I had one installed on my parents’ house and that system has provided whole house electricity for them on multiple occasions in both winter and summer. It allowed me to know that even from several states away they were taken care of. Thank you David, Tanya and your entire office for doing what you do!”

Petersburg, VA

“From my first call the knowledge, promptness, professionalism has been unmatched!!! The service team inspected my damaged generator after a massive bolt of lightning struck our home and helped us determine the best course of action. Today we have upgrade[d] to a new 22KW Generac generator and will never look back. The service has been fantastic. All I can say is it’s Hale YES Generator for me, Thanks Hale’s for great customer service.”

Prince George, VA

“Dear, Mr. & Mrs. Hale,
This note is long overdue. You need to know how blessed you are to have the employees you have. Each on we had contact with were fantastic, patient & kind.
***** is the cream of the crop. She loves your company & your customers. She goes the extra mile for the good of all. You are very lucky to have her.
Thank you!”

Chesterfield, VA

“Hale’s Electrical did such an awesome job installing our new Generac. The office staff kept us updated at every turn. The installers were as helpful and professional as can be. I look forward to working with them in the future as they keep our Generac serviced. We could not have chosen a better company to work with.”

Charlotte, VA

“I do a ‘happy dance’ every time this generator kicks on! Hale Electric professional staff was so competent that we had no problem leaving them to to their work while we worked elsewhere.”

McKenney, VA

“Do we love our system . . . oh yes! If our small dog could talk and you asked her if she loved the new Generac she would bark . . . HaleYES of course!”

Colonial Heights, VA

“Just wanted to say thank you for the impressive service I received from [your technician]. … He was the only one that not only knew what the problem was – he fixed it!”

Richmond, VA

“Great service and professionalism! It’s a real pleasure to work with people who know what they are talking about and do what they promise, on time and on budget. I recommend Hale’s to anyone!”

Nottoway, VA

“Thanks so much for coming to work on my generator. This is straight from my heart. Many thanks!! “

Hopewell, VA

“It was very quickly obvious that your Tech has done these devices before. He was well prepared with the required tools and parts to complete the various steps necessary to preform the first maintenance service on my year old Generac unit.”

Henrico, VA

“Technicians were on time, courteous, knowledgeable, and professional. They answered all my questions and I was completely satisfied with the service.”

Boydton, VA

“We are very happy with the quality of the work, caliber of the technicians, and the results. Excellent service! We highly recommend Hale’s!”

Moseley, VA

“Many thanks to Hale’s Electrical Service for your service in the installation of our generator. Your staff is excellent. To thank and mention a few… look forward to the future.”

Blackstone, VA

“With this kind of focus on customer service, I certainly can see why your organization is the Southeast Region Dealer of the Year! “

Petersburg, VA

“I have my new generator now so I want to mail you a little note to say how very much I liked *****. He walked me through everything, wrote me some notes and explained it all to me, such a wonderful young man that I hope that he is your keeper.”

Hopewell, VA

“Your serviceman did an excellent job. He arrived at the time I had been told he would be at my home. He was pleasant and did his job promptly. I would highly recommend your company.”

Dinwiddie, VA

“David, Just wanted to say thank you for coming over to the ***** home last week to help with the decisions related to installing the generator.  Your assistance and compassion is sincerely appreciated”

Hopewell, VA

“Great service. Installed generator at home in Surry County when it was new and reinstalled when moved to ******* *****. Always helpful and courteous and responds when called.”

Augusta, VA

“Hale’s electrical customer care is outstanding. Since I am a senior citizen I appreciate the patience they have shown me. I would recommend them to anyone in need of their type service.”

South Hill, VA

“Your company is always here when I call for service and the service desk is knowledgeable. They offer the best information.”

Richmond, VA

“Hale’s Electrical has been very helpful with providing information, products I needed, and service. They are knowledgeable, friendly, and very responsive to my needs. I would recommend them to anyone interested in purchasing a Generac generator.”

Colonial Heights, VA

“As always ***** was most professional and competent in servicing my generator yesterday. I can always rely on Hale’s Electrical Service to be prompt and efficient”

Petersburg, VA

“It is good to know you are always there for us. We appreciate your quick response at all times. You are a “10” in our book!”

Colonial Heights, VA

“I have never felt more secure or slept better at night knowing I have a Hale’s Electrical Service Generac standby generator just waiting until it is needed. No more dreading incoming storms, stockpiling gasoline, refueling, not being able to use everything, etc.”

Dinwiddie, VA

“Y’all are amazing people … for your generous support in the community, we can’t thank you enough … “

McKenney, VA

“You did great! Everything is working, did the service, replace the battery, and cleaned up so couldn’t tell anyone have ever been here.”

Kenbridge, VA

Celebrating 20 Power Filled Years!

Generating Power for YOUR Life has been our mission since we opened in 2003 shortly after Hurricane Isabel. That mission has taken our family owned and operated business from a small company working out of spare room at the Hale Family Farm to the Leader on home standby generators in Virginia. Over the past 20 years we have powered through hurricanes, ice storms, and many other hazzards to keep Virginia powered with the help of Generac Automatic Standby Generators and stand ready to help protect you from the next outage!