Testimonials from REAL Hale’s Electrical Service Generac Customers

Taking your power needs and dreams and turning them into reality! Our team will help you … Control Your Power, Control Your Life, and give you The Power YOU Control! Don’t take our word, Here is what our customers have to say about us:

Average Review Rating: /Total Reviews: 26

Courteous

By Chesterfield, VA

“Hale’s Electrical Service has been one of the best contractors we have ever worked with. When we decided two years ago to install a stand-by generator, their sales personnel were most helpful in explaining the process, answering our questions and setting a reasonable schedule for the work. Everything went as planned and according to schedule. The office personnel kept us fully informed throughout the job. The installing folks were experienced and professional in their work. The equipment has performed flawlessly during every power outage since it was installed. Their service personnel who perform the regular checks and maintenance let us know beforehand when they are coming, show up on time and let us know when they are leaving. They are always courteous. We could not be happier with how this job went and the results.”

Excellent Service When We Needed It

By Boydton, VA

“Hale’s provided excellent service when we needed it. When our Generac generator failed to start we originally called a service provider in Richmond with whom we had a service contract… After parts were ordered the service was performed in a timely manner. After the work was completed we received a follow-up call to make sure we were satisfied with the work. We will definitely continue to use Hale’s and recommend the company to anyone in need of service.”

A Godsend

By Petersburg, VA

“Hale’s Electrical has been a godsend to me. Several years ago I had one installed on my parents’ house and that system has provided whole house electricity for them on multiple occasions in both winter and summer. It allowed me to know that even from several states away they were taken care of. Thank you David, Tanya and your entire office for doing what you do!”

Unmatched

By Prince George, VA

“From my first call the knowledge, promptness, professionalism has been unmatched!!! The service team inspected my damaged generator after a massive bolt of lightning struck our home and helped us determine the best course of action. Today we have upgrade[d] to a new 22KW Generac generator and will never look back. The service has been fantastic. All I can say is it’s Hale YES Generator for me, Thanks Hale’s for great customer service.”

Just Wanted to Say Thank You

By Lawrenceville, VA

“Just wanted to say thank you to Wilson and Trent.  Today they were at the house for the six-month checkup, and I explained that when the generator last kicked on, our lights were flashing.  Wilson was able to diagnose the problem.  Evidently our stonemasons (unintentionally) partially cut off the natural gas fuel line.  After he turned the valve back on, the flashing lights stopped, and our generator seems to be fine now.”

Completely Satisfied

By Boydton, VA

“Technicians were on time, courteous, knowledgeable, and professional. They answered all my questions and I was completely satisfied with the service.”

Highly Recommend

By Dinwiddie, VA

“Your serviceman did an excellent job. He arrived at the time I had been told he would be at my home. He was pleasant and did his job promptly. I would highly recommend your company.”

Great

By Kenbridge, VA

“You did great! Everything is working, did the service, replace the battery, and cleaned up so couldn’t tell anyone have ever been here.”

Professional

By McKenney, VA

“I do a ‘happy dance’ every time this generator kicks on! Hale Electric professional staff was so competent that we had no problem leaving them to to their work while we worked elsewhere.”

Prepared

By Henrico, VA

“It was very quickly obvious that your Tech has done these devices before. He was well prepared with the required tools and parts to complete the various steps necessary to preform the first maintenance service on my year old Generac unit.”

Outstanding

By South Hill, VA

“Hale’s electrical customer care is outstanding. Since I am a senior citizen I appreciate the patience they have shown me. I would recommend them to anyone in need of their type service.”

Knowledgeable

By Colonial Heights, VA

“Hale’s Electrical has been very helpful with providing information, products I needed, and service. They are knowledgeable, friendly, and very responsive to my needs. I would recommend them to anyone interested in purchasing a Generac generator.”

Compassion

By Hopewell, VA

“David, Just wanted to say thank you for coming over to the ***** home last week to help with the decisions related to installing the generator.  Your assistance and compassion is sincerely appreciated”

Quick Response

By Colonial Heights, VA

“It is good to know you are always there for us. We appreciate your quick response at all times. You are a “10” in our book!”

Wonderful

By Hopewell, VA

“I have my new generator now so I want to mail you a little note to say how very much I liked *****. He walked me through everything, wrote me some notes and explained it all to me, such a wonderful young man that I hope that he is your keeper.”

Slept Better

By Dinwiddie, VA

“I have never felt more secure or slept better at night knowing I have a Hale’s Electrical Service Generac standby generator just waiting until it is needed. No more dreading incoming storms, stockpiling gasoline, refueling, not being able to use everything, etc.”

Best Information

By Richmond, VA

“Your company is always here when I call for service and the service desk is knowledgeable. They offer the best information.”

Efficient

By Petersburg, VA

“As always ***** was most professional and competent in servicing my generator yesterday. I can always rely on Hale’s Electrical Service to be prompt and efficient”

Excellent

By Blackstone, VA

“Many thanks to Hale’s Electrical Service for your service in the installation of our generator. Your staff is excellent. To thank and mention a few… look forward to the future.”

We Love Our System

By Colonial Heights, VA

“Do we love our system . . . oh yes! If our small dog could talk and you asked her if she loved the new Generac she would bark . . . HaleYES of course!”

Focused

By Petersburg, VA

“With this kind of focus on customer service, I certainly can see why your organization is the Southeast Region Dealer of the Year! “

Community

By McKenney, VA

“Y’all are amazing people … for your generous support in the community, we can’t thank you enough … “

Many Thanks

By Hopewell, VA

“Thanks so much for coming to work on my generator. This is straight from my heart. Many thanks!! “

Great Service

By Augusta, VA

“Great service. Installed generator at home in Surry County when it was new and reinstalled when moved to ******* *****. Always helpful and courteous and responds when called.”

Results

By Moseley, VA

“We are very happy with the quality of the work, caliber of the technicians, and the results. Excellent service! We highly recommend Hale’s!”

Polite

By Prince George, VA

“I was very pleased with the way the service persons did their job. They were extremely polite and courteous. I told them where the box was and as everything was available to them outside of the condo, I was able to leave them to their work and get to an appointment. Thank you for providing such wonderful service. I have nothing but a good experience dealing with your company. Thank you.”

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Average Review Rating: /Total Reviews: 26

Courteous

By Chesterfield, VA

“Hale’s Electrical Service has been one of the best contractors we have ever worked with. When we decided two years ago to install a stand-by generator, their sales personnel were most helpful in explaining the process, answering our questions and setting a reasonable schedule for the work. Everything went as planned and according to schedule. The office personnel kept us fully informed throughout the job. The installing folks were experienced and professional in their work. The equipment has performed flawlessly during every power outage since it was installed. Their service personnel who perform the regular checks and maintenance let us know beforehand when they are coming, show up on time and let us know when they are leaving. They are always courteous. We could not be happier with how this job went and the results.”

Excellent Service When We Needed It

By Boydton, VA

“Hale’s provided excellent service when we needed it. When our Generac generator failed to start we originally called a service provider in Richmond with whom we had a service contract… After parts were ordered the service was performed in a timely manner. After the work was completed we received a follow-up call to make sure we were satisfied with the work. We will definitely continue to use Hale’s and recommend the company to anyone in need of service.”

A Godsend

By Petersburg, VA

“Hale’s Electrical has been a godsend to me. Several years ago I had one installed on my parents’ house and that system has provided whole house electricity for them on multiple occasions in both winter and summer. It allowed me to know that even from several states away they were taken care of. Thank you David, Tanya and your entire office for doing what you do!”

Unmatched

By Prince George, VA

“From my first call the knowledge, promptness, professionalism has been unmatched!!! The service team inspected my damaged generator after a massive bolt of lightning struck our home and helped us determine the best course of action. Today we have upgrade[d] to a new 22KW Generac generator and will never look back. The service has been fantastic. All I can say is it’s Hale YES Generator for me, Thanks Hale’s for great customer service.”

Just Wanted to Say Thank You

By Lawrenceville, VA

“Just wanted to say thank you to Wilson and Trent.  Today they were at the house for the six-month checkup, and I explained that when the generator last kicked on, our lights were flashing.  Wilson was able to diagnose the problem.  Evidently our stonemasons (unintentionally) partially cut off the natural gas fuel line.  After he turned the valve back on, the flashing lights stopped, and our generator seems to be fine now.”

Completely Satisfied

By Boydton, VA

“Technicians were on time, courteous, knowledgeable, and professional. They answered all my questions and I was completely satisfied with the service.”

Highly Recommend

By Dinwiddie, VA

“Your serviceman did an excellent job. He arrived at the time I had been told he would be at my home. He was pleasant and did his job promptly. I would highly recommend your company.”

Great

By Kenbridge, VA

“You did great! Everything is working, did the service, replace the battery, and cleaned up so couldn’t tell anyone have ever been here.”

Professional

By McKenney, VA

“I do a ‘happy dance’ every time this generator kicks on! Hale Electric professional staff was so competent that we had no problem leaving them to to their work while we worked elsewhere.”

Prepared

By Henrico, VA

“It was very quickly obvious that your Tech has done these devices before. He was well prepared with the required tools and parts to complete the various steps necessary to preform the first maintenance service on my year old Generac unit.”

Outstanding

By South Hill, VA

“Hale’s electrical customer care is outstanding. Since I am a senior citizen I appreciate the patience they have shown me. I would recommend them to anyone in need of their type service.”

Knowledgeable

By Colonial Heights, VA

“Hale’s Electrical has been very helpful with providing information, products I needed, and service. They are knowledgeable, friendly, and very responsive to my needs. I would recommend them to anyone interested in purchasing a Generac generator.”

Compassion

By Hopewell, VA

“David, Just wanted to say thank you for coming over to the ***** home last week to help with the decisions related to installing the generator.  Your assistance and compassion is sincerely appreciated”

Quick Response

By Colonial Heights, VA

“It is good to know you are always there for us. We appreciate your quick response at all times. You are a “10” in our book!”

Wonderful

By Hopewell, VA

“I have my new generator now so I want to mail you a little note to say how very much I liked *****. He walked me through everything, wrote me some notes and explained it all to me, such a wonderful young man that I hope that he is your keeper.”

Slept Better

By Dinwiddie, VA

“I have never felt more secure or slept better at night knowing I have a Hale’s Electrical Service Generac standby generator just waiting until it is needed. No more dreading incoming storms, stockpiling gasoline, refueling, not being able to use everything, etc.”

Best Information

By Richmond, VA

“Your company is always here when I call for service and the service desk is knowledgeable. They offer the best information.”

Efficient

By Petersburg, VA

“As always ***** was most professional and competent in servicing my generator yesterday. I can always rely on Hale’s Electrical Service to be prompt and efficient”

Excellent

By Blackstone, VA

“Many thanks to Hale’s Electrical Service for your service in the installation of our generator. Your staff is excellent. To thank and mention a few… look forward to the future.”

We Love Our System

By Colonial Heights, VA

“Do we love our system . . . oh yes! If our small dog could talk and you asked her if she loved the new Generac she would bark . . . HaleYES of course!”

Focused

By Petersburg, VA

“With this kind of focus on customer service, I certainly can see why your organization is the Southeast Region Dealer of the Year! “

Community

By McKenney, VA

“Y’all are amazing people … for your generous support in the community, we can’t thank you enough … “

Many Thanks

By Hopewell, VA

“Thanks so much for coming to work on my generator. This is straight from my heart. Many thanks!! “

Great Service

By Augusta, VA

“Great service. Installed generator at home in Surry County when it was new and reinstalled when moved to ******* *****. Always helpful and courteous and responds when called.”

Results

By Moseley, VA

“We are very happy with the quality of the work, caliber of the technicians, and the results. Excellent service! We highly recommend Hale’s!”

Polite

By Prince George, VA

“I was very pleased with the way the service persons did their job. They were extremely polite and courteous. I told them where the box was and as everything was available to them outside of the condo, I was able to leave them to their work and get to an appointment. Thank you for providing such wonderful service. I have nothing but a good experience dealing with your company. Thank you.”

YOU and your backup power needs are unique and different from anyone else. With Hale’s, you have the advantage of a dealer whose only business is Generac Generators. We concentrate on one thing … Helping Central Virginia take control of their power!

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