2026 Winter Storm Response

Update 1/28/26

Our service team will be operating on a delayed schedule 1/28/26 while our offices will open at their normal time 9 AM. We will be working to service those who do not have operational generators. Due to the icy conditions there may be some customers that we will be unable to service untill we see more melting. We ask that if you need generator service or repair that you clear a pathway to your generator and transfer switch from your driveway so that we can safely and effecinetly service your generator.

We are closely monitoring the posiblity of another winter storm this weekend and are working to ensure that as many customers are prepared for this storm. Should we receive more winter weather, we will update this page with any impacts to our service schedule. Please visit our Beat the Winter Storm page for tips to prepare for the next winter storm.

Update 1/27/26

Due to the contuined icy conditions especially in subdivisions and the more rual parts of service area, our offices will be closed again on Tueday 1/27.26. Our team will be working remotely to recive your calls and messages. Wait times may be higher than normal due to the storm. We appreciate your patience and will respond to any voicemails and emails we recived as soon as possible.

We ask that if you need generator service or repair that you clear a pathway to your generator and transfer switch from your driveway so that we can safely and effecinetly service your generator.

Update 1/26/26

Due to the icy conditions our offices will be closed today 1/26/26. Our team will be working remotely to recive your calls and messages. Wait times may be higher than normal due to the storm. We appreciate your patience and will respond to any voicemails and emails we recived as soon as possible.

Update AM 1/25/26/

Our teams remain grounded un/til after ther storm and we are actively monitoring for power outages as we expect outages to surge over the next 24-48 hours wiht the layer of ice we are now seeing across our service area. HaleYES team members are on standby ready to take your calls and emails.

Update1/24/26

Our teams are offically off the roads until after the storm passes and road conditions become safer to drive on. Our team is still actively taking phone calls and emails as well as closely monitoring poweroutages and our Mobile Link Remote Montioring system in order to place our teams in the hardest hit areas of our service aera as soon as we are able.

Posted 1/23/26/

Since the prediction of the /storm our team has worked everyday to keep generators running before the outages, get as many repairs complete as quickly as possible, and answer customers’ questions.

We will be keeping an eye on the storm to see when we can begin service again safely and post updates as we begin moving into each phase of storm aftermath. In the meantime you can read our WINTER STORMS TIPS.

Since 2003 we have brought backup power to thousands of Virginians. Our trained team of Generac Experts stand ready to keep you powered through any outage. Our 18 years of expertise allows us to stock the most common parts and generators to minimize lead times on installations and repairs.

While we hope we do not see a storm like this for a long time, you can rest assured that when we do experience an outage the HaleYES Team will be ready to power Virginia with Generac Automatic Standby Generators!